How to View Check In / Check out Photos & Videos

  • Updated

Every photo and video taken during check-in or check-out is saved in Check In/Out History for that booking. You can review, expand, and download images and videos anytime.

How to Access Media History

  1. Go to the Check In tab in BookingCentral.

  2. Select the All tab on that page to see completed check-ins and outs.

  3. Find the booking you want and click History next to it. 

History in CICO.png

Reviewing Photos & Videos

  • All captured media for both check-in and check-out will be listed.

  • You can click on any photo to expand it for a closer look.

  • Use the download button if you want a copy saved locally.

Tips:

✔ Use History during damage claims, audits, or customer inquiries.
✔ Staff can reference past photos to check recurring issues or patterns.
✔ Photos and Videos can also be seen on the Order from the Photo/Files section.
 

Check In History with images.png
Check out History with images.png

Related Articles:

How to Configure Photo Angles for Check-In/Check-Out

Taking Photos and Videos During Check In / Check Out

How to Check in Rentals

Adding an Image or a File to a booking

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