Mobile App for Rental Check-In & Check-Out

  • Updated

The BookingCentral mobile app helps your team manage day-of rental operations from the field. Whether you’re at the dock, lot, marina, delivery site, or on location, the app lets staff handle key tasks for today’s rentals without needing to be at a computer.

The mobile app works alongside the BookingCentral web platform and is designed specifically for real-time, on-site operations.

What the Mobile App Is Used For

The mobile app focuses on real-time operational work that your staff needs to do when customers are on site:

Check In and Check Out Rentals Happening Today

Easily check customers in when they arrive and check them out when they return — right from your phone. This helps you keep track of which rentals are currently out and which are still pending return. It’s ideal for busy mornings and fast turnarounds.

View Today’s Rentals and Fleet Status

See what’s currently booked, what’s out in the field, and what’s scheduled to return — all in real time. This snapshot helps you manage staffing and inventory flow throughout the day.

Handle Customer-Facing Tasks on the Spot

  • Capture damage photos/videos and document any issues before and after a rental.

  • Authorize damage deposits using the card on file (or add a new card).

  • Upsell add-ons at the dock or lot — like tubes, coolers, or extra gear — even after an order was originally created.

  • Add gratuity for guides, captains, or delivery teams. 

Operate Without Extra Hardware

The app runs on standard iOS and Android devices without the need for tablets, clipboards, or additional gear, reducing cost and friction for field teams.

 Check in _ Check Out.png         Check In.png

 

What the Mobile App Is Not For

While the mobile app is great for day-of operational tasks, it is not intended to replace the full web application for long-term business management. These tasks should be done in the BookingCentral web platform:

Viewing Orders Across the Calendar

You cannot browse bookings beyond today’s operations in the app (e.g., future dates or a full calendar view). For that, use the web app’s calendar and orders tools.

Editing Rental Details or Pricing

Changes to key booking information like rental units, pricing, start/end times, or rental durations are managed in the web application, not the mobile app.

Settings & Setup

Tasks such as creating orders, adjusting pricing or other rental settings, setting up waivers or running reports, and configuring fleet settings must be done in the main BookingCentral web platform. 

In Summary

Feature Mobile App Web App
Daily check-in/out ✔️ Yes ✔️ Yes
View today’s rental status ✔️ Yes ✔️ Yes
Capture damage, add gratuity, add-ons ✔️ Yes ✔️ Yes
Calendar and future bookings ❌ No ✔️ Yes
Edit rental orders & pricing ❌ No ✔️ Yes
Setup & configuration ❌ No ✔️ Yes

If your team needs to run operations where the action is, the mobile app has you covered. But for planning, editing, and managing your rental business over time, head to the BookingCentral web application.

Available on iOS & Android 

Get the BookingCentral App today and start running your rental business more efficiently than ever.

Download on the App Store
 

Final Note

We’re continually expanding the mobile app and plan to introduce additional booking management features in future releases. Your feedback helps shape what comes next. 

If you have suggestions please contact our support team at support@bookingcentral.com.

Related Articles:

Check In / Check out: Feature Overview

Setting up a Damage Deposit

How to Create QR codes

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