As part of the fleet management feature, you can track damages and issues that happen to your resources. Issues can be reported directly from the Fleet Dashboard, or via Check In / Check Out (if enabled).
This article will explain how to Report Issues, View Issues, and Manage Issues
Report Issues
To report an issue from the Fleet dashboard:
- Go to the Fleet tab
- From the Fleet Status section, select Report Issue by the resource
- Select the type of issue: Damage, Missing Item, Other
- Enter the Severity of the issue: None, Low, Moderate, High
- Enter a description of the issue
- Enter Mileage/Hours of the resource as the time of the issue (optional)
- Select OK when finished.
To report an issue from the Check In / Check Out:
- Go to the Check In tab
- Select the booking to Check In
- On the Resource page, select Report Issue
- Enter the details of the issues in the Report Issue window
View and Manage Issues
To view issues reported on resources:
- Go to the Fleet tab
- Select Issues from the Actions section
On this page, you can do the following:
- View list of issues
- Search for issues by Resource or Description
- Report Issues: select + Report Issue
- Delete Issues: select the trash can icon from Actions.
- Close Issues: select the edit icon from the Actions column by the issue. Select Close Issue.
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