Online Pre-Check In lets you collect important information from customers after they book and before they arrive. This helps your team stay organized, reduce time at check-in, and ensure everything is ready before the rental or activity begins.
Pre-Check-In can be used for rentals, tours, and activities that require customer details, documents, or waivers ahead of time.
This information included are:
- Passenger/Participant Information
- Emergency Contact Information
- Waivers
- Document Upload (Driver's License, Insurance Documents)
- Renter's Insurance (via Buoy.rent)
Boating Safety Law that was passed in June 2022 in Florida and is in effect for all boat rental operators in FL on January 1, 2023.
How it works:
- The customer will make a booking for their desired rental or activity
- The customer will receive their confirmation email with a link to the Pre-Check In page
- The customer will receive a follow up text with a link to the Pre-Check in page
- The customer will fill in the details required for pre-check in
- Once the items have been completed, customers will be able to see and edit the completed items as needed.
- Information filled in on the form will be updated on the Order in the system.
See it in action:
Why Use Pre-Check-In
Online Pre-Check-In helps rental and tour operators:
Save time at arrival and check-in
Collect waivers and documents in advance
Stay compliant with local regulations
Reduce paperwork at the counter or dock
Improve the customer experience
Keep operations running smoothly on busy days
By collecting information ahead of time, your team can focus on getting customers on the water, on the road, or into their activity faster.