How to Check in Rentals

  • Updated

When managing your daily rentals, using the Check-in option will allow you to easily keep track of rentals that are out for the day and when they come back.  If you've enabled and customized your Check-in/Check Out, then users in the system can use the Check-in tab in the system to check in customers.  

The Check-in tab in your system will show all bookings that are scheduled for the the current date.  To check in a customer, click on that tab to get started.

There are 3 tabs on the Check-in page:

  • Check In: will list all rentals that are scheduled and have not been check in for the day
  • Check out: will list all rentals that have been checked in, but not yet returned for the day
  • All: will show a complete list of all rentals that have been checked in and out

NEW Check In Screen.png

To Check In a rental when the customer arrives, select the green Check in button to the right of the customer details.

Complete each section of the Check In form. 

Check In Screen Part 1.pngCheck In Screen Part 2.pngCheck In Screen part 3.png

Once complete, select Finish Check In. If there are signed agreements and checklists, you will have the option to text and/or email the signed documents to the customer.

Send signed documents.png

Check in has been completed!  You can continue to check in additional customers for the day using the same process.

To Check out a customer, follow the same steps above using the Check out tab.

Use the All tab to see all the activity for the day, including the History of both the Check in and Check out process.

Use the Today button at the top of the Check-in page to see other date's check in information, too!

Screen_Shot_2021-07-28_at_4.10.58_PM.png

Was this article helpful?

1 out of 1 found this helpful

Have more questions? Submit a request