Connecting and Using Card Readers with Stripe

BookingCentral supports the BBPOS WisePOS E card reader from Stripe. With the BBPOS WisePOS E card reader, you can quickly authorize and charge credit cards. Thanks to the chip card support, the risk of fraudulent transactions and disputes may be lowered (see https://support.stripe.com/questions/stripe-terminal-and-disputes for details).

Requirements:

• Stripe must be your payment processor

• Reader connected to the same Wi-Fi network as your device

The BBPOS WisePOS E card reader is intended for an office, booth or desk and must be connected to the same WiFi network or wired network as your browser.

How to add card readers to the booking platform

 

Before you add your card readers, you will need to set up your Locations in Stripe. Make sure that the location name in Stripe matches the location name in the booking system. Go to your Stripe Dashboard and click Readers -> Locations on the left-hand menu to add locations and readers.

 

To enable the card reader in BookingCentral:

 

On the Card Reader:

• Connect the Wifi network
• From the menu (swipe right), select Settings
• Enter the admin passcode: 07139
• Select Generate Pairing code

In BookingCentral:

• Go to Settings -> Payments -> Card Readers
• Check the box, Enable card readers
• Select Setup Card Reader
• The card reader should display with the pair code that matches the code shown on the card reader
• Select OK and Save the page to complete the setup.

Note: You may have to click refresh to get the most complete list of card readers, or select Add Reader to add the details.

 

How to charge with a card reader

 

From the booking screen or check in / check out screen, select Card Reader to pay using the card reader. Make sure the amount is correct and that the  correct Card Reader is selected in the drop down list and click Pay With Reader.

The system will show a notice indicating that it’s waiting for the customer to insert or tap the card.

 

Once the customer has provided the card, the payment will be processed similar to other credit card payments. You can refund a card reader payment partially or in full. 

 

Charge to card on file

 

Unlike a regular credit card that can be charged multiple times using charge to card-on-file. Stripe currently only allows one additional charge to card-on-file for card payments.

 

Why Use a Card Reader

Using a Stripe card reader helps rental operators:

• Accept in-person payments quickly

• Reduce fraud risk with chip payments

• Speed up check-in

• Avoid manual card entry

• Provide a professional checkout experience

• Process refunds easily

Card readers are especially useful for marinas, rental lots, tour check-ins, and office counters where customers pay on arrival.