As part of the booking process, you may want to send a receipt to the customer at the end of the reservation.
The system gives you several options for sending receipts to customers:
- Activate automatic receipt emails to customers any time a new payment has been made on a booking.
- Include the payment history on automatic emails such as Confirmation, Reminder, and Thank You emails.
- Send a receipt via email and/or text to customers that ask for a final statement of charges after their booking ends.
Send an Automatic Receipt
To enable the automatic receipt option:
- Go to Settings - Emails.
- In the list of email options, open the Receipt Email.
- In the Settings, check the option to send this email automatically.
- Add any custom text and logo to the email if needed.
Add Payment History to Emails
To include the Payment History on emails:
- Go to Settings - Emails
- Select the following emails that you want to include a payment history:
- Booking Confirmation
- Booking Reminder
- Thank You
- Booking Cancellation
- Check the box on the settings to include payment history
Sending Receipt Email or Text from the Booking
On any booking in the system, users can manually select the send a Receipt to a customer that requests it. Receipts can be sent via Email or Text (or both!).
To send a Receipt from the Booking:
- Open the Order/Booking
- From the Message section, select Send Message/Mail button
- Select Send Receipt Email or Send Receipt Text
- Confirm the customer's email or phone number
- Select OK to send
Example of an Email Receipt:
Example of a Text Receipt
